WELCOME TO ABBOTS CROSS MEDICAL PRACTICE - UPDATE 08/08/2022

IF YOU ARE ENTITLED TO A COVID VACCINATION
PLEASE SEE LINK BELOW TO BOOK:
UPDATED COVID GUIDANCE - 11/07/22
Coronavirus (COVID-19): symptoms | nidirect
Coronavirus (COVID-19): testing and isolation advice | nidirect
Availability of Covid-19 lateral flow testing is extended | Department of Health (health-ni.gov.uk) - Finishes August 2022
Coronavirus (COVID-19): how to stay safe and help prevent the spread | nidirect
EMERGNECY CONTRACEPTION
NOW AVAILABLE FROM YOUR LOCAL PHARMACY

ON THE DAY APPOINTMENTS
IF YOU REQUIRE AN APPOINTMENT YOU NORMALLY PHONE BETWEEN 8.30 A.M. - 10.30 A.M.
BUT WE HAVE HAD TO CHANGE THE HOURS ON DATES BELOW
PLEASE NOTE THAT ON THE FOLLOWING DATES
YOU MUST PHONE BETWEEN 8.30 A.M. - 9.30 A.M.
WE APOLOGISE FOR ANY INCONVENIENCE CAUSED, BUT DUE TO CURRENT WORKLOAD, STAFFING LEVELS
AND A RAPIDLY INCREASING PATIENT LIST
WE HAVE HAD TO REDUCE THE HOURS FOR REQUESTING AN APPOINTMENT DURING LISTED TIMES BELOW
WEEK COMMENCING 18TH AUGUST 2022 FOR 1 WEEK
THURSDAY 15TH SEPTEMBER & FRIDAY 16TH SEPTEMBER
THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING
COVID-19 testing and tracing is changing in Northern Ireland | Department of Health (health-ni.gov.uk)
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PHARMACY FIRST FOR EVERYDAY HEALTH CONDITIONS - MARCH 2022
YOU DO NOT NEED TO SEE A GP
PLEASE ATTEND YOUR LOCAL PHARMACY
FOR FREE CONFIDENTIAL ADVICE AND TREATMENT FOR:
Acne
Groin infection
Oral thrush
Athletes foot
Threadworms
Scabies
Diarrhoea
Vaginal thrush
Verrucae
Haemorrhoids
Earwax Headlice
Mouth ulcers
COVID WELL-BEING NI
A useful resource is the website Covid Well Being NI which brings together an unprecedented partnership of 15 leading mental health and wellbeing charities and the Healthy Living Centre Alliance representing 28 Healthy Living Centres alongside the Public Health Agency, Department of Health and the Department for Communities. The collective focus is on promoting mental health and wellbeing during and after the Covid19 pandemic, working together to ensure that mental health information and support reach as many people as possible
Please see link below for further guidance
Directory of services to help improve mental health and emotional wellbeing
Northern_area_card_2020.pdf (hscni.net)
PHA-GP-Bereavement-Leaflet-2020.pdf (hscni.net)
LIFELINE
It’s ok, not to be ok
If you are experiencing distress or despair you can get support:
You will get through this.
If you are experiencing distress or despair you can get support
24 hours a day/7 days per week and you can call FREE:
0808 808 8000
CONDITION MANAGEMENT PROGRAMME
FREE WORK-FOCUSED PROGRAMME WHICH AIMS TO GIVE INDIVIDUALS STRATEGIES AND SUPPORT TO MANAGE THEIR HEALTH CONDITIONS
PLEASE CLICK BELOW FOR FURTHER INFORMATION

https://www.nidirect.gov.uk/articles/condition-management-programme#toc-0
TELEPHONE ACCESS
WE APPRECIATE THAT SOME PATIENTS MAY EXPERIENCE DIFFULTY GETTING THROUGH ON THE TELEPHONES,
PARTICULARLY BETWEEN 8.30 AM - 10.30AM AS GPS TRIAGE ALL TELEPHONE APPOINTMENT REQUESTS
WE WOULD THEREFORE REQUEST THAT IF IT IS NOT AN EMERGENCY - YOU PHONE THE PRACTICE AFTER 11.00 A.M.
DID YOU KNOW YOU CAN ALSO ORDER REPEAT PRESCRIPTIONS VIA THIS WEBSITE OR VIA EMAIL (reception.z00434@gp.hscni.net)
OR LEAVE A MESSAGE ON OUR 24 HR PRESCRIPTION LINE - AVAILABLE 7 DAYS PER WEEK
IF YOU WISH TO MAKE A GENERAL ENQUIRY, PROVIDING THIS IS NOT AN EMERGENCY YOU CAN ALSO EMAIL
PRACTICE EMAIL: reception.z00434@gp.hscni.net
PHONE: 02890364048
PRACTICE CLOSURES 2022
MONDAY 29TH AUGUST 2022 - BANK HOLIDAY
MONDAY 26TH DECEMBER 2022 - BOXING DAY
TUESDAY 27TH DECEMBER 2022 - BANK HOLIDAY
MONDAY 2ND JANUARY 2023 - BANK HOLIDAY
IF YOU NEED YOUR HEALTH & CARE NUMBER
(THIS REPLACED NHS NUMBER)
PLEASE SEE BELOW
Patient video – How to find your health and care number.
https://twitter.com/HSCBoard/status/1382058507390754822?s=20
https://www.facebook.com/healthandsocialcareboard/posts/2873094982904864
https://www.instagram.com/p/CNnh8b7owGr/
YOUTH WELLNESS WEBSITE
The Youth Wellness Web has been co-designed by young people for young people with easy access to different resources and services that can really help you.
Information and help is available on:
bullying/mental health/school/bereavement/wellbeing
&
videos and podcasts are available
Please click on link below:
www.cypsp.hscni.net/youth-wellness-web
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https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-and-guidance-what-they-mean-you
IF YOU ARE VISITING A HEALTH & SOCIAL CARE FACILITY
YOU MUST
- Continue to wear a face covering. It is essential to wear a face covering properly and to handle it appropriately with clean hands;
- Wash your hands properly, as this is one of the most effective things you can do to help prevent the spread of COVID-19. Wash hands/use sanitiser on entering and leaving healthcare departments and facilities;
- Comply with the social distancing arrangements in place in the setting you are attending or visiting;
- Do not visit or attend and health and social care settings if you have symptoms of COVID-19, or you have been in contact with a positive case and are self-isolating, or you are waiting on a COVID-19 test result;
- If you are eligible for the COVID-19 vaccine, please book it now or turn up at a drop-in clinic, you don’t need to be invited.
SURGERY CLOSURE - EMERGENCIES ONLY
IN THE EVENT OF AN EMERGENCY OUTSIDE NORMAL SURGERY HOURS
PLEASE PHONE DALRIADA ON:
02825663500
How to access Urgent and Emergency Care Services
FOR ATTENDNACES AT ANTRIM AND CAUSEWAY ACCIDENT AND EMERGENCY
PLEASE PHONE FIRST:
0300 123 1 123
TEXT RELAY NUMBER: 18001 0300 123 1 123
OR INTERPRETER NOW APP
AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK
FOR EMERGENCIES THAT ARE LIFE-THREATNING ALWAYS CALL 999
TO HELP REDUCE THE POTENTIAL SPREAD OF INFECTION,
WE ARE ADVISING ALL PATIENTS TO PHONE BEFORE COMING TO THE SURGERY
……………………………………………………………………………..
It is a requirement for patients to wear a face covering when entering the surgery.
We would be grateful if you could come with your face covering on –
covering your nose, mouth and chin.
This can be in the form of a mask, scarf or handkerchief of any sort of fabric.
This is for the safety of everyone in our surgery
Thank you for your understanding.
………………………………………………………………………………
WE WOULD LIKE TO ADVISE PATIENTS THAT OUR EMAIL SERVICE IS ONLY FOR REQUESTING PRESCRIPTIONS,
IF YOU HAVE A QUERY OR YOU NEED TO SPEAK TO A DOCTOR YOU MUST CONTACT US VIA OUR TELEPHONE SYSTEM
THANK YOU
…………………………………………………………….
PLEASE CONTINUE TO SEEK ADVICE REGARDING MEDICAL PROBLEMS

(Site updated 08/08/2022)